Refund Policy

At the moment we do not accept returns.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@jellyiv.com with your order number and a photo of the item’s condition.

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@jellyiv.com.

DAMAGED OR DEFECTIVE PACKAGES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Please provide a photo if applicable and we will make it right!